Services
Foreign Exchange Services Built Around Your Needs.
Buy or sell foreign currency, or simply get the applicable rate confirmed first. Every request is followed up by a person, and nothing proceeds until you agree.
What we offer
Choose the Help You Need
Each service starts the same way: tell us what you need, and we confirm the details with you.
Buy Foreign Currency
Request US dollars, British pounds or euros from Sofex. We confirm the applicable rate, the total in naira and what is needed before anything proceeds.
Who it serves: Individuals and businesses who need foreign currency.
Typical steps
- 1Tell us the currency and amount you need.
- 2We contact you to confirm the rate, total and requirements.
- 3You review the details and decide whether to proceed.
What we may ask for
- A valid means of identification
- Any supporting documents the transaction type requires
Requirements depend on the transaction and applicable regulations. We confirm them with you before you proceed.
Sell Foreign Currency
Have US dollars, British pounds or euros to exchange for naira? Tell us what you have and we will confirm the applicable rate and the next steps.
Who it serves: Individuals and businesses holding foreign currency they want to exchange.
Typical steps
- 1Tell us the currency and amount you want to sell.
- 2We contact you with the applicable rate and requirements.
- 3You review the offer and decide whether to proceed.
What we may ask for
- A valid means of identification
- Any supporting documents the transaction type requires
Requirements depend on the transaction and applicable regulations. We confirm them with you before you proceed.
Rate Confirmation & Guidance
Not ready to commit? Ask us for the applicable rate, or for help understanding a quote, before you decide anything.
Who it serves: Anyone planning an exchange who wants clarity first.
Typical steps
- 1Send us your question, or call one of our lines.
- 2We explain the applicable rate and what would be involved.
- 3You decide in your own time. Asking commits you to nothing.
What we may ask for
- None to ask a question
Requirements depend on the transaction and applicable regulations. We confirm them with you before you proceed.
The request journey
From First Message to Agreed Transaction
The same four steps for every service. Submitting a request does not commit you to anything, and no payment is taken online.
- Step 1
Submit your request
Tell us the currency, whether you are buying or selling, the amount, and how to reach you.
- Step 2
We follow up
A member of the team contacts you to confirm the applicable rate and anything the transaction requires.
- Step 3
Review the details
Check the rate, the total and the requirements. Ask anything. Nothing proceeds until you agree.
- Step 4
Proceed as agreed
Complete the transaction on the terms you have confirmed with us.
Important notes on eligibility and documentation
- What we need depends on the type and size of the transaction and on the regulations in force at the time.
- We tell you what is required before you proceed, never after.
- Please do not send identity documents through the website forms. We will tell you how to provide anything we need.
- Rates shown on this website are reference rates. The applicable Sofex rate is confirmed with you directly.
Need currency for a specific purpose that is not listed here? Ask us and we will tell you honestly whether we can help.
FAQs
Common Questions
How do I request an exchange?
Use Post an Order and tell us the currency, whether you are buying or selling, and the amount. You can also call or email us using the details on our Contact page. A member of the team will follow up with you.
Does sending a request commit me to a transaction?
No. A request simply asks us to get in touch. Nothing proceeds until you have reviewed and agreed the rate, the total and the details.
What documents will I need?
It depends on the type and size of the transaction and on the regulations that apply at the time. We will tell you exactly what is needed before you proceed.
Not Sure Which Service You Need?
Tell us what you are trying to do and we will point you in the right direction. Asking commits you to nothing.
